Our goal at I.L.M.B. is 100% customer satisfaction, if you are not 100% satisfied with your purchase, you can return your order for a full refund, exchange it for another item or receive store credit. Returns and exchanges are free excluding footwear. Returns must be done 14 days from the date of purchase to be eligible for a prepaid return label. After 14 days from the date of purchase, buyer is responsible for shipping charges.
Items must be in new condition as you received them, unworn/ or washed and in the original box and/or packaging, with tags attached and packing/delivery form.
Email firstname.lastname@example.org for a return authorization code (RAC). This code must be noted on the original packing/delivery form. Failure to obtain a return authorization code (RAC) can delay the return process for up to 10 days. Returns and exchanges are processed with in 5 business days.
I.L.M.B. Fitness, LLC. 1997 Miramar Way Snellville, GA 30078
For credit or even exchange contact:
I.L.M.B. Fitness 1- 855-522-ILMB (4562) to receive the credit and prepaid package details.